Pursuant to LPSC Docket U-36383, NWI is implementing a rate increase effective July 1, 2026. The residential flat rate is now $59.10, and the commercial flat rate is $69.10.
NWI is also implementing a Vulnerable Customer Stabilization Fund (VCSF) to mitigate the impact of this rate increase on eligible low-income customers. For more information about the VCSF, including eligibility requirements, please visit www.NWILA.com.
Payment Processing Service Fee
Customers may choose to make payments through CUSI’s online or telephone payment service. A service fee applies to payments made through the CUSI payment service and is disclosed before the transaction is completed. The service fee is for the optional use of CUSI’s payment processing service and is not specific to the use of a debit card. Customers may also choose from other available payment options that do not include the CUSI service fee.
